Farm Show attendees had the chance today to meet (dog) breeds

Area lawmakers file PUC complaint about Frontier Communications…Kane student arrested for terroristic threats….Liberty Township burglary investigated…Genesee charged with harassment and assault….Farm Show continues in Harrisburg…


The Pennsylvania Office of Consumer Advocate (OCA) and Office of Small Business Advocate(OSBA) announced the filing of a Joint Complaint with the Pennsylvania Public Utility Commission (PUC) against Commonwealth Telephone Company, LLC d/b/a Frontier’Communications Commonwealth Telephone Company (Frontier Commonwealth). The company has customers in the Shinglehouse and Genesee areas. Over the past several months, approximately 300 Frontier Commonwealth customers submitted informal complaints to the offices of Representatives Tina Pickett, Clint Owlett, and Martin Causer describing serious and persistent quality of service problems experienced with Frontier Commonwealth’s basic telephone service and broadband availability. These complaints were shared with the OCA. According to Consumer Advocate Patrick Cicero, “the problems brought to our attention through the complaints forwarded by the State Representatives raise serious and fundamental safety concerns for the affected consumers. Without access to a telephone, these Pennsylvanians have been denied the ability to communicate with doctors, their family, and from their homes.” Because some of the complaints involved small businesses, the Consumer Advocate consulted with the Small Business Advocate and forwarded the relevant complaints to the OSBA. “Along with the Small Business Advocate, I look forward to reaching a prompt and comprehensive resolution of these issues before the PUC” continued Consumer Advocate Cicero. The consumer complaints describe a variety of service quality problems related to their telephone service. Examples of these include, but are not limited to:

  1. Outages that last days, even weeks; and recur

  2. Noise on the line which impairs the quality of a telephone call;

  3. Difficulty in reaching a Company customer service representative;

  4. Difficulty in obtaining a satisfactory response from a Company customer

service representative when reporting an outage;

  1. Appointments scheduled for a technician repair visit are made based upon the

Company’s convenience and resources, not the needs of the consumer;

  1. When a repair or dispatch of a technician is needed, the Company scheduled

appointment date is days or even weeks away, leaving the consumer without

reliable telephone service in the interim;

  1. Scheduled repair appointments which are not honored;

  2. A lack of notice to the consumer, when a scheduled repair appointment is


  1. Dissatisfaction with Company bills and efforts to obtain an explanation and/or

adjustment from a Company customer service representative;

  1. Reports of Company network facilities and wires which are damaged, poorly

maintained, or of insufficient capacity;

  1. Service quality which threatens public safety.

Informal complainants include senior citizens and other residents who need reliable access to

911, other first responders, their family, and medical caregivers; residents in rural areas who

cannot rely upon a neighbor for prompt access to telephone service, customers who do not have

wireless service available in their home. The complaints also include a police department,

community organization, and various small businesses. The complaints also raise concerns

about broadband internet service availability at statutorily required speeds.

“Small businesses cannot contribute to economic growth if they lack communication capabilities.

The failure to provide at least a basic level of service is detrimental to the success of small

businesses,” says Small Business Advocate NazAarah Sabree. “As businesses continue to

rebuild, quality service is more important than ever. We will work closely with the Consumer

Advocate and legislators to ensure that inadequate service is not tolerated.”

A copy of the Joint Complaint against Frontier Communications Commonwealth can be found at

the OCA’s website through this link or at then “Telephone” and “2023”.

Contact our office if you have questions: The OCA has a consumer hotline that can assist

households who have questions or issues concerning Frontier Communication Commonwealth.

Call 1-800-684-6560 Monday through Friday from 8:30 a.m. to 5 p.m. or email us at Small businesses can contact the OSBA via email at, or

phone 717-787-2525.

About the PA Office of Consumer Advocate: The Pennsylvania Office of Consumer Advocate

(OCA) represents the interests of Pennsylvania utility consumers in cases before the Pennsylvania

Public Utility Commission (PUC), federal agencies and state and federal courts. The OCA uses its

resources to help the greatest number of consumers. Attorneys and staff advocate for

Pennsylvanians’ access to reliable, safe and affordable utility service.

About the PA Office of Small Business Advocate: The Pennsylvania Office of Small Business

Advocate (OSBA) is responsible for representing and protecting the rights and interests of

Pennsylvania’s small business utility consumers in all legal matters before the Public Utility

Commission (PUC), corresponding state and federal regulatory agencies, and in higher courts.

OSBA’s clients include small and commercial businesses employing from one to 250 employees.

McKean County

A student at Kane Elementary/Middle School has been arrested for an incident on November 22 at the school. The youth has been charged with terroristic threats, sexual Extortion and Cyber harassment of a child.

A 52 year old Crosby man was arrested for DUI January 5 in Smethport. State police claim the suspect, whose name they withheld, arrived at a court hearing  on East Water Street after having driven there under the influence of alcohol. He was taken to Bradford Regional Medical Center lab for a blood draw and charges are pending in district court.

State police at Lewis Run arrested a 24 year old Port Matilda, PA man for drug possession after stopping his 2016 Mitsubishi Outlander on Route 219 in Sergeant Township last Thursday. Troopers claim they found the suspect in possession of marijuana and drug paraphernalia.

Drug possession charges are pending against a 32 year old Bradford woman  who was  a passenger in a 2016 Jeep pulled over by troopers on Route 219 in Foster Township last Thursday afternoon. Police claim the suspect was discovered in possession of a controlled substance and related drug paraphernalia.

A burglary in Liberty Township was investigated by state police at Lewis Run. Randy Green of Port Allegany told authorities a house he owns on Wilson Avenue was burglarized between late November and early December but nothing of value was taken.

No injuries were reported for a 16 year old Duke Center driver after a car/deer encounter Saturday morning in Otto Township. State police said the girl was headed east on a left curve when she swerved to avoid a deer. Her Ford Focus went off the road, struck a ditch and traveled about 75 yards before coming to rest in a front yard at 1699 Looker Mountain Trail.

Potter County

State police at Coudersport arrested 28 year old Harrison Brumbach of Genesee for harassment. Troopers claim their investigation revealed Brumbach engaged in a physical altercation with his ex-girlfriend December 28 on Main Street in Genesee. Brumbach was taken into custody and committed to the Potter County Jail after being arraigned on charges of harassment and simple assault. Brumbach was released after posting bail.

A Sabinsville teen driver escaped injury in a car/deer collision Tuesday in Hector Township. State police said the 17 year old boy was going south on the Fry Road at around 7:30 am when the whitetail ran into the driver’s  side of the teen’s 2017 Jeep Renegade.

Mansfield state police arrested a 55 year  old Troupsburg, NY woman for DUI after pulling her 2023 Buick over on Route 249 in Deerfield Township New Year’s Eve. The woman’s name was withheld by police.


The 107th Pennsylvania Farm Show continues today in Harrisburg. Today’s activities include:

Tractor Games,

Youth Fleece to Shawl Contest,

Maple Production Demonstration by the PA Maple Syrup Producers

Canine Meet the Breeds Experience,

Tractor Square Dancing,

Tractor Parade,

Protecting Yourself from Tick Bites,

Speed Horse Demonstration,

Children’s Pedal Pulls and Stick Horse Races

Scams – How to Recognize and Avoid Them,

Sheep to Shawl Contest

Scams – How to Recognize and Avoid Them

Horse and Tractor Plowing Demonstration

Blue Mountain Bluegrass Band Musical Entertainment

Thursday’s events include:

Junior Dairy Goat Showmanship Contest; followed by the Youth Division Classes,

Canine Spectacular,

Miss First Frontier Circuit Rodeo Queen Pageant,

Horse Shoeing and Sheep Shearing Demonstrations, EA

11:00 a.m.

Mini Horse Extravaganza,

Honey Extraction Demonstration

Camping Safety,

Building Bluebird Houses (Make and Take), MHS

Army vs. Navy Cook-Off, CCS

Open Meat Breeding Sheep Show

Veterans Award Ceremony

Junior Meat Breeding Goat Supreme Champion

Professional Rodeo Cowboys Association Circuit Finals Rodeo

The Pennsylvania Farm Show is the Pennsylvania State Fair® and the nation’s largest indoor agricultural event, featuring 12,000 competitive exhibits, nearly 6,000 animals, and 275 commercial exhibitors. The show runs from January 7 through 14. Admission is free and parking is $15 in Farm Show lots. The Pennsylvania Farm Show Complex and Expo Center is easily accessible from Interstates 81 and 83.